Question: Why Is Alexa Not Responding To Voice Commands?

Where is the reset button on Alexa?


Locate the reset button, which will be a small hole near the base of the device.


Use a paper clip (or similar tool) to press and hold the Reset button, until the light ring on your Echo device turns orange, and then blue..

Why is my echo not responding?

Reset Your Echo Show If your Echo device is unresponsive, or you want to erase your device settings, factory reset your device. … Tip: Having trouble with your Echo device? Restart your device first to see if it resolves the problem. Just unplug the power adapter from the device or the outlet and then plug it back in.

Why is Alexa not responding to my voice?

Alexa Doesn’t Understand or Respond to Your Request To fix issues with your Echo device not responding: Make sure you’re using the power adapter that was included with your device. Make sure you have an active internet connection. Check that your device isn’t muted.

How do I get Alexa to respond to voice commands?

How to Fix Alexa Not Responding to Voice CommandsMake sure your Echo has power and internet access. … Make sure the Echo’s microphone is turned on. … Make sure your smartphone and Echo are on the same Wi-Fi network. … Make sure the Alexa-enabled device is in Wi-Fi range. … Restart the Alexa-enabled device.More items…•

Why can’t Alexa understand me?

Make sure Alexa is still connected to the internet. … Check if the device is connected to the internet (if it says “Device offline” at the top, that means it’s not connected) If your Echo is offline, make sure it’s in range of your wifi router and try reconnecting to wifi by tapping “Change” to the right of “Wifi Network …

Why is Alexa saying she is having trouble understanding right now?

The “I’m having trouble understanding you” error occurs when an Amazon Echo device has trouble contacting the Amazon servers to help decipher and understand what you’re saying. It could be because you lost the wireless connection, or perhaps your internet service is down. There may even be an issue on Amazon’s end.

How do I get Alexa back online?

Update the Wi-Fi Settings for Your Echo DeviceOpen the Alexa App .Select Devices .Select Echo & Alexa.Select your device.Select Change next to Wi-Fi Network and follow the instructions in the app.

How do I fix my echo on my mic?

Windows Configuration:Open the Control Panel and click on Sound.Select the Recording tab, right-click your microphone, and select Properties.Select the Enhancements tab, disable all enhancements, and click Apply.

How can I make Alexa hear me better?

Teach Alexa to hear you better Under Alexa Devices, there’s an option called Voice Training. Tap it, and then you’ll be walked through a tutorial in which you need to read 25 phrases aloud. This will help your Echo to better understand your particular voice.

Why does Alexa take so long to respond?

Has your Dot been too slow lately? Often, an unresponsive Echo can be the result of a faulty Wi-Fi connection. To start, try performing a hard reset of all your network hardware; starting with your Echo Dot, then your router, then your modem.