- How do I get a refund from Kogan?
- How long does Kogan take to dispatch?
- Is Kogan still delivering?
- Why does Kogan take so long?
- What carrier does Kogan use?
- How long does an order take once dispatched?
- What happens if you aren’t home for a delivery?
- Does Kogan deliver on weekends?
- Is Kogan good quality?
- Is Kogan Australian?
- Does Kogan ship to USA?
- Does Kogan have free delivery?
How do I get a refund from Kogan?
If for any reason you are unsatisfied with your purchase of a Kogan.com Exclusive Brand product, you can contact us within 14 days of taking delivery, and organise to return the product for an account credit of the purchase price of your product (excluding initial delivery charges)..
How long does Kogan take to dispatch?
Leaves warehouse in 1-2 weeks Once your order is collected by our carrier, you will be notified via email and sent tracking information where applicable. When you have received notification your order has shipped, please allow another 3-5 business days for metro delivery and 4-7 days for regional areas.
Is Kogan still delivering?
Can I still shop online on Kogan.com? ABSOLUTELY! We are committed to packing your order, shipping it quickly, and getting it delivered promptly. Kogan.com has more Distribution Centres around Australia than any other eCommerce player in Australia.
Why does Kogan take so long?
Most of our non-Exclusive Brand products are processed and dispatched directly from our overseas facilities, which allows us to offer the lowest possible prices. The shipping times listed on our website are provided as a general guideline.
What carrier does Kogan use?
VodafoneStay connected throughout Australia Powered by the Vodafone 4G network, Kogan Mobile provides you with extensive, reliable coverage. Check the coverage in your area below. For more information on the 4G Network and accessing 4G Data Speeds, click here.
How long does an order take once dispatched?
Dispatch. Orders are processed as soon as possible and usually within 2 days (excluding Sundays). In exceptional cases, due to high demand or other reasons, order processing may take longer but every effort will be made to complete and despatch your order promptly.
What happens if you aren’t home for a delivery?
If you’re not at home, we’ll attempt to deliver your item* to your neighbour and leave a card. If we can’t deliver to them, we’ll leave a card and take the item back to the Customer Service Point. You can then either collect it or arrange a Redelivery (full details will be on the card).
Does Kogan deliver on weekends?
Our couriers usually deliver orders between 9am and 5pm, from Monday to Friday, they don’t operate over the weekend or on Public Holidays. For some items, however, you will receive an email from our courier when the item leaves the warehouse that lets you manage your deliveries and make last-minute changes.
Is Kogan good quality?
There are online reviews reporting complaints about the products and services offered by Kogan. A large number of buyers have been dissatisfied or disappointed. However, Kogan offers legit and genuine products at cheaper prices.
Is Kogan Australian?
Kogan.com is headquartered in Melbourne, Australia. Kogan Retail and Kogan Marketplace offers products from leading brands across a wide range of categories including consumer electronics, appliances, homewares, hardware, toys, and many more. … Kogan Mobile provides value-based mobile offerings.
Does Kogan ship to USA?
US. Orders will be shipped for free from La Vergne, TN. Orders under $250 will be sent via the United States Postal Service (USPS) and can be expected within 3-9 business days from dispatch. Orders over $250 will be sent via UPS Ground and can be expected within 5 days from dispatch.
Does Kogan have free delivery?
Enjoy FREE shipping on almost all in-stock products at Kogan.